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How to Deposit Fiat Currencies on Bybit TRfees and processing time for each payment method are visible when selecting the payment method.If you are unsure of the required information and process for a specific payment method, please check the...
FAQ — On-chain Crypto Withdrawalsfee?Yes, there is. You can consult the minimum withdrawal amount and withdrawal fees of each coin and its relevant chain type on the Crypto Deposit/Withdrawal Status page. This information will also...
How to Appeal for a Refund from an External Exchange Bybit TR now provides self-service appeal support for users who have received refunds from another exchange platform and wish to credit the refunded amount into their Bybit TR Funding Account. Bef...
FAQ — Easy Earnfees?No. The management fee charged by Bybit TR is already reflected in the APR. Are there any investment amount limits?Yes. The minimum and maximum investment amounts vary by asset. You can view...
How to Check Your Deposit and Withdrawal Status and HistoryOn Bybit, you can keep track of the movement of your funds in your account via your Funding Account history page.Accessing Your Account History PageOn WebsiteOn AppUnderstanding your History PageDepo...
How to Convert Your Assetsfees. It offers both Instant and Limit modes, allowing users to convert assets into any supported cryptocurrency in our Funding Account and/or Unified Trading Account. Notes:Instant mode is support...
Introduction to the VIP Programfees, higher deposit and withdrawal limits, special rewards, and more. Benefits and PerksAn exclusive dedicated VIP Ambassador (for VIP level 2 and above)Priority access to Bybit TR customer su...
FAQ — Spot Tradingfee?Bybit TR charges a 0.1% trading fee from the Taker and does not charge any trading fee to the Maker.For more details, please refer to Spot Trading: Fees Explained. What is Maker/Taker?Traders...
Bybit TR Spot Delisting Mechanismfees. 2. If there is insufficient liquidity in the OTC market after the suspension of withdrawals, no transactions will take place, and the value of the delisted tokens will become zero. Users will n...
Common Reasons and Solutions for KYC Verification FailuresHow to check my KYC verification resultCommon reasons and solutions for KYC verification failuresHow to resubmit my KYC verification How to check my KYC verification resultOnce your KYC verification is completed, Bybit TR will send the KYC verification result via a notification email. You can check the reason for rejection from your Bybit TR account registered mailbox. Please do not reply to the email as it is a system auto-generated email. Alternatively, you can check your KYC verification result from the Identity Verification page by clicking on the [?] icon. The following are common reasons and solutions for KYC verification failures: Rejected Reason Possible Scenario/DescriptionSolutions / TipsRequired Documents Related IssuesInvalid ID1. The system has detected that your full name/date of birth on the profile is incorrect, missing or unreadable.2. The uploaded document does not contain your face photo or the photo of your face is not clear.1. Your Full name, Date of Birth, and Validity date need to be shown clearly and readable.2. Your facial features need to be clearly displayed. Accepted Proof of Identity Documents include:National Identity Card Unaccepted Proof of Identity Documents include:PassportDriving License Residence PermitStudent VisaWorking VisaTravel VisaInvalid document photo1. The quality of uploaded documents may be blurred, cropped or you have masked your identity information.2. Uploaded irrelevant photos of identity documents or proof of address.1. Your Full name, Date of Birth, and Validity date need to be readable and make sure that all the corners of the document are shown clearly.2. Please reupload any acceptable identity documents such as your National identity card.Invalid proof of address1. The proof of address provided shows another person's name instead of your name. 2. You submitted an unacceptable document for proof of address. 3. The submitted residential address proof is from a restricted country according to Bybit TR's policies.1. Your name and full residential address must be clearly shown on the documents.2. Except for the Proof of Identity, your Proof of Address must be dated within the last three months. Documents older than three months will be rejected. Accepted Proof of Address Documents include:Proof of Identity containing your full name and full residential address (National ID) Utility bills Official bank statementsResidential proof issued by the governmentInternet/cable TV/house phone line billsTax returns/Council tax bills Unaccepted Proof of Address Documents include:ID card/Driver’s license/Passport Mobile phone statementTenancy agreementInsurance documentMedical billsBank transaction slipsBank or company referral letterHandwritten invoice/receipt for purchasesBorder passesScreenshot / Not original document1. The system detects a screenshot/scan copy/printed document that is not acceptable.2. The system detects a paper copy instead of the original document.3. The system detects black and white photos of documents.1. Make sure the uploaded document is the original file/PDF format.2. Make sure the photo you uploaded has not been edited with image processing softwares (Photoshop, etc) and it is not a screenshot.3. Please upload a colored document/photo.Missing document pageSome pages from uploaded documents are missing.Please upload a new photo of the document with all four corners visible and a new photo of the document (front and back sides). Ensure that the document page with important details is included.Damaged documentThe quality of the uploaded document is poor or damaged.Make sure that the entire document is visible or readable; not damaged and there is no glare on the photo.Expired documentThe uploaded identity document is expired.Make sure that the identity document is still within the validity date and not expired.Unrecognized languageThe document is uploaded in unsupported languages such as Arabic, Sinhala, Burmese, etc. Please upload another document with Latin characters or your international passport.Face recognition related issuesFace unmatched / Document is inconsistent with the face recognition1. The system detects that documents in the profile belong to another person whereby your face does not match the photo as proof of identity.2. The system failed to proceed with your face recognition between documents or your face does not match the photo as proof of identity.1. Please make sure the facial features match with the document uploaded and the facial features must be clear and visible. Make sure that your document consists of your full name, full date of birth and a clear photo of your face.2. Please make sure only one person is in the frame when doing face recognition. Selfie mismatch is strictly prohibited.Invalid selfie1. Poor quality of face selfie detected by the system.2. The system failed to proceed with your face scanning.1. Redo the face recognition and avoid shaking or in a dark environment.2. Please ensure you follow the correct instruction of face recognition by centering your face in front of the camera and slowly turning your head around the circle within the frame.Violation of Bybit TR's Terms and ConditionsMultiple accounts detected with the same documentThe system detects other verified Bybit TR accounts with the same ID information.Please be informed that Bybit TR only allows one account to process verification for each person. Please keep the account that has been verified successfully previously. You can now transfer your Identity Verification information to another Bybit TR account. To learn more, please click here.Multiple submissions with invalid documentSubmission denied due to excessive file uploads.If your application has been denied more than 10 times within a 24-hour period, please wait another 24 hours to try again.Service restricted countriesThe system detects that you are from a region or country that is not supported by Bybit TR. For more information, please refer to Restricted Country/Region.You are not allowed to perform trades or use the services on the Bybit TR platform. Submit a case support ticket here if you would like to appeal the KYC result.Below 18 years oldThe system detects you do not meet the age requirements.Not exceeding 18 years old are not allowed to perform trade or use the Bybit TR platform. Submit a case support ticket here if you would like to appeal the KYC result. How to resubmit my KYC verificationBefore your next attempt, please carefully read our requirements and prepare the relevant supporting documents. Get your equipment and camera ready, and make sure you are in a bright environment. When you are all set, click on [Verify Now] to re-do your KYC verification. Notes:— You will receive your latest KYC verification result within 15-20 minutes after resubmission— If you do not receive the email, please check your junk/spam folder to determine if the email has unintentionally landed there. You can also whitelist Bybit TR domain in your email inbox settings. For more information, please refer to: Troubleshooting: Unable to receive Email verification code— If you did not see our email in your Junk/Spam folder, it is probably because your profile violates Bybit TR Terms of Service, such as restricted country/region, underage, or risk profile detected. Should you have any other questions, please feel free to contact our LiveChat support or submit a case here. We will get back to you as soon as possible....