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How to Manage Your Withdrawal Address Bookaccount’s withdrawal functions. They can be accessed on the website by clicking on your profile icon in the top right corner and then on Account and Security. You can also manage these options on t...
How to Cancel a Withdrawal Requestaccount. Via DesktopVia App Via DesktopStep 1: Hover your cursor over Assets in the top right-hand corner of the home page and click on Funding Account. Step 2: Click on History to head to t...
How to Buy Coins With Your Fiat Balanceaccount with 2FA verification. Here’s a step-by-step guide to help you buy coins with your fiat balance. Step 1: Click on Buy Crypto → One-Click Buy on the top left corner of the navigation ba...
Scaled Orderaccount and visit the Spot trading page. Step 2: Select the trading pair you wish to trade. Step 3: On PC, click on the Tools tab and select Scaled Order. Input your preferred Price Range (t...
Troubleshooting: Error When Submitting a Crypto Deposit Recovery Requestaccount based on the wrong tag/memo given. In this case, please follow the guide below to contact Customer Support and submit a case on the “Wrong tag/memo” Appeal Form. — For more information,...
KYC Disclaimeraccount only. Consequently, The Company will not be responsible or liable for any loss or risks resulted from the dishonest or abusive behaviors that violate the Company’s relevant Policies and Pr...
FAQ — Fiat Withdrawalaccount?The processing time can be different depending on the fiat currency and payment method selected. You can find the estimated processing time for each fiat by going to the Fiat Withdrawal page a...
FAQ — Trading Chartaccount using another PC device or browser?Yes, they will remain if you use another PC device or browser. However, do note that the chart drawings and indicators will only be saved to the cloud every ...
How to Extract The Content From Your Data Export Fileaccount data thanks to the Data Export feature available on your account but you are experiencing difficulty extracting the file’s content in your computer, please follow the detailed guide below:...
Clarification Text on the Processing of Personal Dataaccount information, income status, account movements, assets information, balance information, crypto asset account information, crypto asset address, deposited amount, crypto asset wallet number, cr...