What is KYC?
KYC (Know Your Customer) guidelines for financial services require that professionals make an effort to verify the identity, suitability and risks involved, in order to minimize the risk to the respective account.
Which products or services on Bybit TR require compulsory individual identity verification?
Advanced Identity Verification level is mandatory for all Bybit TR products and services.
What are my daily withdrawal limits after completing identity verification?
Please refer to the withdrawal limits for each KYC level below:
Note:
— Daily withdrawal limit is updated every 12 AM (midnight) UTC.
— All token withdrawal limits shall follow USDT equivalent value.
— Please note that you are required to provide KYC verification before Bybit TR approves your withdrawal request.
How to complete Individual KYC verification?
You can refer to the article How to Complete Individual KYC Verification for a step-by-step guide.
How can I verify KYC on my Subaccount?
KYC verification is not available for Subaccounts, only main accounts are able to verify KYC.
How will my personal information be used?
Bybit TR ensures that your personal information will be encrypted and protected for privacy and security, and will be used for the sole purpose of verifying your identity to better serve you. It is neither shared nor repurposed for any marketing.
Why is KYC important?
- Security and compliance: Bybit TR strives to provide a secure and compliant trading environment in accordance with regulatory requirements.
- Prevent illegal activities: Prevent illegal activities and detect suspicious behavior as early as possible.
- Provide enhanced services: Users who complete individual KYC can enjoy our Fiat services and Earn products.
What information is required for Advanced Verification?
Identity Assessment, Proof of Identity (POI), Proof of Address (POA) and Enhanced Due Diligence is required to complete Advanced Verification.
How long does the KYC verification process take?
Generally, the KYC verification process takes approximately 15 minutes. However, due to the complexity of information verification, KYC verification may at times take up to 48 hours.
What should I do if the KYC verification process exceeds 48 hours?
If you encounter any issues with KYC verification, kindly contact us by submitting a case to our Customer Support. Once you’ve submitted a case, you’ll receive an automated email with the case number stated. The relevant team will reach out to you within one working day.
Can I have multiple KYC verified accounts in Bybit TR?
Bybit TR only allows one account per user to process KYC verification.
How do KYC verifications determine country restrictions for users?
Restrictions are determined based on the trader's nationality, not their current place of residence. This measure is in place to ensure compliance with regulations.
Can I amend my KYC's information (Proof of Identity & Proof of Address) after verification?
Yes. To update any official changes to your personal information, please contact our team by creating a support request here.
What type of Proof of Identity documents are accepted?
Bybit TR only accepts Republic of Türkiye Identity Cards. Passports, student visas, work visas, or residence permits are not accepted.
Can I submit e-copies of my identity documents for KYC verification?
No, we only support physical documents for KYC verification. We do not accept e-copies or scanned images.
What type of Proof of Address documents are accepted?
The proof of address document accepted by Bybit TR is the PDF version of the Residence Certificate, which can be obtained via e-Devlet platform. Alternatively, if your bank statement includes your legal name and full address, you can submit it as well.
Except for the Proof of Identity, your Proof of Address must be dated within the last three months. Documents older than three months will be rejected.
Bybit TR does not accept the following types of documents as Proof of Address:
- Domestic Passport
- Mobile phone statement
- Insurance document
- Medical bills
- Bank transaction slips
- Bank or company referral letter
- Handwritten invoice/receipt for purchases
- Border passes
What are common reasons for verification failure?
Here are some of the common reasons why verification may be unsuccessful (not a complete list):
- The system detects a different verified account with the same ID information. Please be informed that Bybit TR only allows one account to process verification for each person.
- Facial recognition fails. Please ensure to center your face in the frame.
- ID detection fails. Please ensure your original ID is clear and visible; overexposure, reflection or an incomplete image may lead to failure.
- Screenshot/scan copy is not acceptable. Please upload the original document and resubmit.
- Invalid document. Please resubmit using the supporting documentation guidance displayed on the verification page.
- Your profile violates the Bybit TR Terms of Service, such as being under the age of 18, or you may be from one of our service restricted countries. Please ensure you’ve read through our Terms of Service.
For Business KYC verification information, please refer to FAQ — Business KYC.